Frequently Asked Questions
Can you explain the difference between a lace closure & lace frontal?
Lace closures are used to close off sew-ins and complete wigs with a realistic-looking part and no leave-out. A lace closure has the shape of a perfect square and is designed to be applied at the front of your head in the center. Lace frontals are used to recreate the entire front hairline providing coverage from ear to ear and completely concealing your natural hair underneath. Ultimately, lace frontals provide a natural finish and are hard to distinguish from your real hair as they mimic a natural hairline.
What's the difference between a closure wig & frontal wig?
A closure wig is a wig that already has the closure sewn in. While, a lace frontal wigs is a wig that already has the frontal sewn in.
Can you explain the difference between transparent and high definition (hd) lace?
Transparent Lace is just like regular lace, but transparent in color. One of the major benefits of transparent lace is that it can match to any skin tone. Transparent lace is also much more durable than high definition lace.
HD Lace (High Definition lace) is the thinnest lace you will find on the market and is extremely delicate. HD lace provides the most undetectable application as it appears invisible when applied to the scalp.
What is density?
Wig density is defined as how thick or thin the hair on the wig will be. Since We always understands the assignment! All our wigs are 150% density or higher. A thin wig is something that we just can't get into. Select your density based on your Hair Goals.
150% (Natural/Full) - Provides a full & natural look. It is equivalant to a closure/frontal and about 2.5-3 bundles.
180% (Voluminous) - Provides full and high volume look. It is equivalant to a closure/frontal and about 3-3.5 bundles.
What's the difference between 4x4 & 5x5?
Our closures come in 2 different sizes: 4x4 & 5x5. This is simply the width and length of the lace closure itself. The big difference will be the amount of parting space on the closure itself. So the bigger the closure, the more parting space available.
Can you explain the difference between 13x4 & 13x6?
Our lace frontals come in 2 different sizes: 13x4 & 13x6. This is simply the width across and how far the frontal goes back, either by 4 or 6 inches. The depth of your frontal largely depends on your preference and style of choice. The 13x4 lace frontal is most popular. However, if you are looking for a deep part, the 13x6 would be the best selection!
What does glueless mean?
First a Bella Monroe Glueless wig, is the best thing Popping! Glueless means that your wig can be worn without applying adhesives or glue. A major benefit that our Bellas love is that you can take the wig on & off as you like. Definitely a bonus after a long day at work & needing to snatch your wig off when you hit the door!
Do the wigs have baby hair & can I change the part on the wig?
Of course! We wouldn't have it any other way. All our closures & frontals come with baby hairs, and you can place the part wherever you like! The part can be placed in the middle or side as it has a free style parting.
What does pre-plucked & pre-bleached mean?
First, these two pieces are key to a natural & realistic looking wig.
Pre-plucked refers to the hairline. It means that the hairline has been plucked to remove excess hair so that the hairline is less dense & looks more natural.
Plucking creates a flawless hairline so that it looks just like your hair. A knot is the little dark dot on your closure/frontal wig. The knots are lightly bleached knots so that they are undetectable and help make the wig appear as if it is growing from the scalp.We already have you covered as all our wigs come pre-plucked and lightly pre bleached.
Can I get a Wig in a Small or Large Capsize?
Yes. Please add a comment in the Order Comments field at checkout or email us at email@example.com before your order is processed to request a small or large capsize.
How does my wig stay on my head & what size do I need?
No wigs are falling off on our watch. All our wigs come with a combs inside and an adjustable band that has hooks. The band is similar to a bra strap where you can loosen or tighten based on your desired fit.
All of our wigs come in a normal cap size, which means they fit heads 21 ½ to 22 ½ inches in circumference. 95% of all women fit a normal cap size. All of our wig caps are adjustable and you can make the cap tighter or looser by about an inch. If you think that you need a small or large cap size, it is important for to measure your head size to make the best decision for your dream wig. To determine the right size wig for you, measure the circumference of your head from the front hairline, behind your ear, to the nape of your neck, to your other ear and then back to the front hairline.
Can you explain what customized means?
Customized refers to the customization process with wigs to ensure the wigs looks just like your real hair. It includes bleaching the knots, plucking and customizing the hairline, and styling.
Will my wig come styled?
All our wigs are beginner friendly and easy to install by yourself or stylist. All our wigs come with lightly pre plucked hairlines & lightly bleached knots. Our lace frontal & closure wigs will arrive in its natural state and uncustomized. You will have to style it to your desired look.
If you want to skip the extra work, our ready to wear wigs come customized and styled so that you can wear it straight out of the box!
How long will my hair last?
Known for having the Hair You Love & Hair that Lasts. Our hair extensions are the highest quality on the market and will last 1-2 years with proper care. Answer Content
How many bundles do I need for a install?
Based on the lengths below, we have provided the best recommendations for a full look.
Lengths "14-16"- Two bundles or more
Lengths "18-24"- Three bundles or more
Lengths "26"-28"- Four bundles or more
What color will my bundles be?
All our virgin hair comes in a natural black hair which is about a 1b to a 2 depending on the hair donor. Each bundle can be a different color because each bundle is received from a different hair donor. Don't worry! We will try our best to provide you with bundles that are close to the same color.
Can I color my hair extensions?
Yes! Our hair extensions can be colored. Just make sure to keep the hair properly moisturized so that the color doesn't get dull or hair turn frizzy and brittle..
How long does it take to receive a wig?
Our wigs are custom made. Please allow 3-7 business days before your Wig is Shipped. Once your order has been shipped, you will receive a notification from PayPal so please be sure to check your email for the tracking details. You should receive your hair in 2-3 days after shipment with Priority Mail. Please do not schedule a hair appointment until you receive your unit.
When will I receive my hair?
Please allow up 2-4 business days for us to process your order for Bundles, Closures, Frontals, and Ponytails. Once your order has been shipped, you will receive a notification from PayPal so please be sure to check your email for the tracking details. You should receive your hair in 2-3 days after shipment with Priority Mail. Please do not schedule a hair appointment until you receive your package.
What's the return policy?
Bella Monroe Hair does not allow any cancelations or refunds once the order has been placed. However, we do allow exchanges if there is a problem with your bundles, closure, or frontal orders. You must contact us within 5 days of receiving the product for an exchange and product Must Be in original condition. NO EXCEPTIONS!
WIGS ARE NON REFUNDABLE!
How do I get in contact with someone from Bella Monroe Hair?
If you have any questions or concerns, please text us at 706-394-7601 or email us at firstname.lastname@example.org.